Seventh Inning Stretch
Baseball fans know that in the middle of the seventh inning, you stand up and stretch. While you’re at it, you’ll probably sing Take Me
Baseball fans know that in the middle of the seventh inning, you stand up and stretch. While you’re at it, you’ll probably sing Take Me
Hiring good people is one of the greatest challenges for a manager, and it is unfortunately, a skill that is underdeveloped. I often hear people
In my previous post, I covered some of the basics of email marketing. We covered goals, audience and frequency. Now, we’ll cover the next steps
Planning is a crucial step in any marketing campaign. When it comes to email marketing, proper planning can lead to a significantly higher percentage of
Although Raving Fans was written 24 years ago, its claim to be a “revolutionary approach to customer service” still holds true. Many customers have reduced
Debates abound on what goes “above the fold” on a website. The first question: where is the fold? Ahh … the fold moves based on
Asking your customers/patients/clients for feedback is an important piece in understanding their thoughts on your products and/or services. You can informally gauge how they feel,
Joyce and I joke that my role at Juice could often accurately be described as “translator” – and I love it. I don’t speak a
If I owned YOUR business, this is what I’d be doing in 2017 to increase my online presence. #1 Blogging Most service-based companies should be