Concierge Services

Concierge Services

  • Concierge WordPress Hosting
    This hosting package has a single price of $25 per month which provides you with fast hosting on a cloud-based hosting platform, 24/7 monitoring of your website, weekly and monthly backups, and updates to plugins and WordPress core as needed.
  • SSL Certificate (for non-ecommerce sites)
    Viewers will see the padlock in their web browser, instilling confidence while browsing your website. Google wants every website to have an SSL certificate and is rewarding those sites that do with better search-result potential. This SSL Certificate is free when you enroll with Concierge WordPress Hosting.
  • SSL Certificate (for ecommerce sites)
    SSL certificates keep your site and online transactions secure with strong encryption, protecting any sensitive data your site may be collecting. With WordPress ecommerce websites, SSL certificates are a must to keep your login and passwords encrypted over the internet. This SSL Certificate is $75/year when you enroll with Concierge WordPress Hosting.

FAQ

  • What server platform do you use?
    We lease server space from LiquidWeb, one of the best hosting companies after our extensive research. We have a cloud-based hosting account with LiquidWeb, so that our clients enjoy blazing fast speeds. If you would like to know more about the data center structure you will receive with LiquidWeb, we invite you to learn more.
  • Why it is important to work with Juice instead of directly with the host server?
    Most business owners rely on us to take care of the initial technical connections with the host server, so they do not have to learn how to do it on their own – most feel that it is technically overwhelming. Our clients that use our concierge service continue working with Juice so we can make the updates on the back end of their site: WordPress updates, theme updates, and plugin updates. Please read on for more benefits …
  • How do you monitor my website?
    We have a system that “pings” your site every 5 minutes to make sure it’s serving your website as expected (specifically … getting a 200 server code response). Should your website be down (not serving a 200 response), then we are notified, and we handle the incident immediately.
  • How do you keep my website safe?
    We install two security plugins in your WordPress site to monitor activity and constantly scan for vulnerabilities and corrupted files. We also continually update WordPress core and plugins to prevent hacking due to vulnerable code.
  • What about DNS and configuring email MX records and all that technical stuff?
    Anything related to coordinating the hosting of your website is included. We handle the technical work, so you do not have to worry about it.
  • How is cloud-based hosting better than shared hosting?
    The main benefit of cloud-based hosting is that other website accounts will not affect the performance of your website. Also, cloud-based hosting has technical solutions for load balancing internet traffic to keep your site running fast.
  • Do I have to sign a contract for Juice as my concierge for web hosting?
    We do have a terms-of-use agreement, but our service as your concierge for web hosting is month-to-month, no contract. You can cancel at any time.
  • What forms of payment do you take?
    When you start your account, you subscribe to the service(s) you want. We use Payscape as our payment gateway service, so you can be assured that your monthly payments are being processed securely. To begin, Juice sends you the initial online payment link, and then your ongoing monthly payments will go into effect. Our Xero bookkeeping system will send you an invoice for your company’s record keeping.

Please read our Terms of Service.